Store Policy.
Customer Care
At Brew Planet, we love our customers. We started our business wanting to be different. Frustrated by large corporations who not only exploit the chain but care so little about their impact on customers, our wellbeing and our environment. We want to change that, one cup at a time.
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In the unlikely event you're not 100% happy with your purchase, please let us know. We will be more than happy to resolve the situation with a replacement or refund. Feel free to grab a cuppa and have a chat with us!
You can reach us via:
- Filling out the form on our 'contact us' page - www.brewplanet.co.uk/contactus
- Sending an email to info@brewplanet.co.uk
- Reaching out to us on socials; @brewplanet on Instagram and @brewplanetuk on Facebook
Privacy & Safety
We take your privacy and security extremely seriously. Our website is safe and secure with multi-layered website security:
Secure Sockets Layer (SSL) Certificate - SSL web security to keep connections secure and private over an HTTPS connection.
Level 1 PCI Compliant - adheres to the highest level of payment industry standards
ISO 27001 & 27018 Certificates - We maintain industry best practices for handling personal information (PII) and managing website security risks.
Transport Layer Security (TLS)1.2 - Feel safe knowing we add extra layers of encryption protocols like TLS 1.2 to keep all transactions safe and private.
Our website and services are in compliance with GDPR privacy regulations.
You can view our privacy policy here.
Other Policies
Terms and
Conditions
Terms of
Supply
Cookie
Policy